This page contains all terms and conditions governing use of the aupraslot platform. Please read carefully before using any of our services. By registering or logging in, you are deemed to have read and agreed to all terms stated here.
Registration is open to Malaysian residents aged 18 and above. Only one account is permitted per individual.
All bonuses are subject to the applicable wagering requirements. The terms of each promotion are clearly displayed before claiming.
Withdrawals are processed in accordance with the established policy. All valid wins are paid in full with no hidden deductions.
Members are responsible for keeping their password confidential. aupraslot will never ask for your password through any channel.
Fraud, use of unauthorized software, and multiple accounts are among the serious violations that can result in account suspension.
Aupraslot reserves the right to amend these terms at any time. Members will be notified via email or in-platform notification.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and aupraslot ("Platform", "We"). These Terms govern all aspects of your use of the aupraslot.net website, the aupraslot mobile app, and any related services.
By accessing, registering, or using any part of the aupraslot platform, you confirm that you have read, understood, and agreed to be bound by all terms stated here. If you do not agree with any part of these terms, please stop using the platform immediately.
Important Note: These Terms are a living document that may be updated from time to time. Always check the latest version before using the platform. The last updated date is displayed at the top of this page.
Use of the aupraslot platform is strictly limited to individuals aged 18 and above. This is an absolute requirement with no exceptions. aupraslot reserves the right to request proof of age at any time, and any account found to have been opened by an underage individual will be suspended immediately with all funds frozen pending the outcome of an investigation.
Each individual is permitted only one active account on aupraslot. Opening multiple accounts under the same identity — whether using different names, email addresses, phone numbers, or payment methods — is a serious violation of these terms. aupraslot uses advanced detection systems to identify duplicate accounts.
All information provided during registration must be accurate, complete, and up to date. This includes your full name, national identification number (NRIC), date of birth, email address, and phone number. False or inaccurate information may result in account closure and forfeiture of wins.
Aupraslot conducts a KYC (Know Your Customer) process to verify member identities. This process can be completed entirely via the mobile app in under 10 minutes by submitting a photo of your ID and a selfie. KYC verification is required before your first withdrawal is processed.
You are solely responsible for maintaining the confidentiality of your aupraslot account username and password. All activity that occurs under your account is your responsibility, unless it can be proven that the account was accessed without your authorization.
Aupraslot will never ask for your password via email, phone, or live chat under any circumstances. If you receive any such request, please report it to our security team immediately.
Warning: Change your password immediately and contact aupraslot support if you suspect your account has been accessed by an unauthorized party. Enable two-factor authentication (2FA) for an additional layer of protection.
Usernames chosen during registration must not contain brand names, public figures' names, or words that violate the law. aupraslot reserves the right to change any username that breaches these guidelines without prior notice.
Aupraslot accepts deposits via a variety of payment methods, including FPX (online bank transfer from all major Malaysian banks), Touch 'n Go eWallet, Boost, GrabPay, and Visa and Mastercard credit and debit cards. All transactions are processed through licensed payment gateways protected by 256-bit SSL encryption.
The minimum deposit is RM 10 and the maximum daily deposit is RM 50,000 for standard accounts. Higher limits can be arranged through a VIP account manager for eligible members. All deposit limits are subject to review and may be adjusted by aupraslot as compliance requirements dictate.
Aupraslot does not store your credit or debit card information on our servers. All payment data is processed directly by certified payment providers compliant with PCI DSS standards. Only use payment methods in your own name — third-party deposits are not accepted.
Important: Depositing using a bank account or e-wallet in someone else's name is strictly prohibited. Any violation may result in account suspension and the funds involved being held pending the completion of an investigation.
All withdrawal requests are processed within the following timeframes: e-wallets (Touch 'n Go, Boost, GrabPay) within 3–10 minutes; FPX bank transfers within 15–30 minutes during standard banking hours; credit/debit cards within 1–3 business days. All timeframes are estimates and may vary depending on the payment provider's technical conditions.
To be eligible for a withdrawal, members must meet the following requirements:
There is no minimum withdrawal limit for standard aupraslot accounts. The maximum daily withdrawal limit is RM 100,000. For wins exceeding this limit, payment will be made in stages within a mutually agreed timeframe.
Wins from progressive jackpots or special wagers exceeding RM 50,000 may be subject to additional verification before payment is processed. This process is typically completed within 24 hours.
All bonuses and promotions offered by aupraslot are subject to the specific terms and conditions stated alongside each offer. Wagering requirements, maximum bet limits while a bonus is active, eligible games, and bonus validity periods are among the terms that must be observed.
The welcome bonus may only be claimed once per new member. Members who open multiple accounts to claim the bonus repeatedly will be found in breach of these terms, and all associated bonuses and wins will be forfeited.
A wagering requirement (e.g., 30x) means you must wager an amount equal to 30 times the bonus value before a withdrawal is permitted. For example, a RM 100 bonus with a 30x requirement requires a cumulative wager of RM 3,000 before funds can be withdrawn. Not all games contribute fully to wagering — the contribution percentage for each game category is stated in the relevant promotion terms.
Aupraslot reserves the right to void bonuses and associated wins if a member is found to have manipulated the bonus system through systematic low-risk wagering, use of bot software, or collusion with other members to exploit promotional offers.
All games on aupraslot — whether slots, live casino, sports betting, or bingo — are operated in accordance with the rules set by their respective game providers. Outcomes in games that use an RNG (Random Number Generator) are entirely random and cannot be manipulated by any party, including aupraslot.
Game results recorded in the aupraslot system are final. In the event of any discrepancy between what is displayed on the player's screen and the server records, the server records shall prevail. In cases of technical failure affecting game results, aupraslot reserves the right to void the relevant bets and return the stake to the member.
For sports betting, outcomes are determined based on official results announced by the relevant sporting body. If a match is postponed and not played within 12 hours of the original scheduled time, all bets will be voided and stakes returned. Decisions in uncertain cases will follow the industry-standard policy set by the betting provider.
The following are strictly prohibited on the aupraslot platform and may result in immediate account suspension or closure:
Consequences of Violation: aupraslot reserves the right to retain all funds in accounts involved in fraud, void all associated wins, and report cases involving criminal activity to the relevant authorities.
Members may request account closure at any time by contacting the aupraslot support team via live chat. Any valid balance will be processed for withdrawal before the account is closed. The closure process takes 3–5 business days.
Aupraslot reserves the right to suspend or close a member's account without prior notice if there is evidence or reasonable suspicion of a terms violation, fraud, or suspicious activity. In cases of suspension, the member will be contacted for clarification before a final decision is made.
Members who wish to take a temporary or permanent break from playing can activate the self-exclusion program. Exclusion periods available are: 1 month, 3 months, 6 months, 1 year, or permanent. During the exclusion period, the account cannot be accessed and no promotional communications will be sent.
Aupraslot respects the privacy of every member and is committed to protecting the personal data you provide. The collection, use, and protection of your personal data is governed by our separate Privacy Policy, which can be read on the Privacy Policy.
By registering at aupraslot, you agree that we may collect and process your personal data for platform operations, KYC and AML (Anti-Money Laundering) compliance, and service communications. Your data will not be sold to third parties for marketing purposes without your consent.
Aupraslot provides its platform and services on an "as-is" basis. While we strive to ensure the platform operates without interruption, we cannot guarantee that the service will be entirely free from technical errors, disruptions, or downtime.
Aupraslot is not liable for losses arising from: technical failures beyond our control, losses in games conducted fairly under the rules, or members' personal decisions in managing their gambling funds. aupraslot's maximum liability in any case will not exceed the amount you deposited in the 30 days prior to the claim.
Online gaming involves the risk of losing money. Only wager amounts you can afford to lose. If you feel gaming is having a negative impact, use the limit tools provided or contact aupraslot support.
If you have a complaint or dispute relating to your account or a game, the first step is to contact the aupraslot support team via live chat. Over 95% of complaints are resolved within 24 hours. For more complex cases, the resolution time is 5 business days.
If you are not satisfied with the outcome from first-level support, you may request that your case be escalated to a senior manager via the email available in your account. Every escalated complaint will be reviewed independently and a decision will be communicated within 10 business days.
Aupraslot reserves the right to modify, add to, or remove any part of these terms at any time. Significant changes will be communicated to members via their registered email or in-platform notification at least 7 days before the amendment takes effect, unless the change is required by urgent legal necessity.
Continued use of the platform after an amendment takes effect constitutes acceptance of the new terms. If you do not agree with the changes made, please stop using the platform and contact us to close your account.
For any inquiries regarding these terms and conditions, please contact the aupraslot team via:
Our support team operates around the clock and communicates in Malay, English, and Mandarin. We are committed to responding within 2 hours for all inquiries received via live chat.
Also read other relevant policies and guides for a better gaming experience
Now that you know your rights and responsibilities as an aupraslot member, register today and enjoy a transparent, secure gaming platform committed to every member's satisfaction.